Question 1

What is NORDPURE marine collagen?

Accepted Answer

NORDPURE marine collagen is a premium dietary supplement made from hydrolyzed collagen peptides sourced from wild-caught Norwegian cod. Our collagen has an ultra-low molecular weight of just 3 kDa, making it 1.5x more bioavailable than bovine collagen. It supports skin elasticity, hair and nail strength, joint comfort, and gut health.

Question 2

How long until I see results?

Accepted Answer

Most customers begin noticing improvements in 8-12 weeks of consistent daily use. Early signs typically include stronger nails (4-6 weeks), followed by improved skin hydration and softening of fine lines (8-12 weeks). Results vary by individual and consistency of use.

Question 3

Does marine collagen taste fishy?

Accepted Answer

Not at all. Our ultra-low molecular weight (3 kDa) hydrolysis process makes the unflavored collagen virtually tasteless. It dissolves completely in hot or cold liquids. Our flavored variants offer delicious lemon, strawberry, or purple corn taste with no added sugar.

Question 4

Where is your collagen sourced from?

Accepted Answer

Our collagen is sourced from wild-caught North Atlantic cod (Gadus morhua) from Norwegian waters. The fishery is MSC-certified for sustainable practices. The collagen is hydrolyzed from fish skin through an enzymatic process in Norway.

Question 5

How does Subscribe & Save work?

Accepted Answer

Subscribe & Save gives you 15% off every order with automatic delivery at your chosen frequency (every 30, 60, or 90 days). You also get free shipping on all subscription orders. You can skip, swap, or cancel anytime.

Question 6

How long does delivery take?

Accepted Answer

Standard delivery takes 2-5 business days within the EU/EEA. Orders placed before 2:00 PM CET on business days are processed and shipped the same day.

Question 7

What is your return policy?

Accepted Answer

We accept returns within 30 days of receiving your order. Products must be unopened, unused, and sealed. We provide free return labels at no cost and there are no restocking fees. Refunds are processed within 5 business days to your original payment method.

Question 8

Is NORDPURE third-party tested?

Accepted Answer

Yes, every batch is independently tested to meet the highest EU standards. We test for PFAS (per- and polyfluoroalkyl substances) and heavy metals, ensuring unmatched quality, safety, and purity. We hold Arctic Purity, Pure by Roof, and Conscious Beauty certifications.